Operate Well with Marissa Mosunich

I once got a ride from a friend whose speedometer didn’t work... I asked him, “How do you know if you’re breaking the speed limit,” as he drove along. While his method may have worked for some time, if he were to ever get pulled over for speeding, I don’t think his broken speedometer would have been a valid excuse for going over the speed limit. Just like in a car, we can set up ways to measure the performance of our businesses. You can use the built in "dashboards" (or analytics) in systems like Quickbooks and Shopify, or you can make your own custom dashboard with pen and paper or white board. Additionally, tools like ClickUp, Google Sheets (in combination with Zapier) and others provide low-cost ways to create custom dashboards for your businesses. If you'd like to enlist the help of Operate Well to set up some automatic measurements for your business, we'd be delighted to help you!  Some important things to measure: 1. Items or Services Sold as Compared to a Goal

You may have heard of flow charts, or maybe you haven't. Flow charts are an important tool for all businesses because they are a visual representation of something not so visual: a process. You can make a flow chart for something as simple as getting out of bed (see my fun video  here ) or something as complex as making wine . The nerd in me says that you can make a chart out of anything.    But do you really need to plot your morning routine?                     The most important times to create a flow chart are when:  1. You want to uncover issues to make a process better (read, "faster, more effective").  2. You want a comprehensive and easy-to-read diagram of a process to help you and others better understand a process.   Easy-to-Understand Documentation If you had an extraterrestrial visitor who had no idea what sleep and beds were all about, the flow chart above would do some good in helping it to understand what happens in the morning. Of course, this is a far-fet