Operate Well with Marissa Mosunich

We’ve all had guides in our lives - people who have steered us in the right direction or perhaps the wrong direction.  As you reflect on those guides, what comes to mind? When were those people most helpful, and when were they not?  Things like, “They taught me how to fish,” “They encouraged me to think critically,” or “They lead by example” might come to mind. Perhaps you can also think of a few people who gave you advice that was not helpful or even harmful.  What did you find worked for you? What didn’t?  Now consider people whom a company may have hired as consultants. What struck you as the most impactful moments with these professionals? For some, a well-crafted PowerPoint presentation might come to mind, but looking deeper, why did that PowerPoint presentation make such a difference? Perhaps it captured the essence of an issue that you have been trying to solve, in a way that others have not. Or perhaps it spoke to a clearer path forward that led you and your ...

In the winter of 2020/2021, I launched Operate Well Consulting to help make small business owners’ lives easier. Throughout 2021, I learned a ton and was privileged to meet and work with many entrepreneurs, consultants, and small business owners. While my LLC remained active between 2022 and 2023, I took a hiatus from working with my clients while focusing on gaining experience at a firm, LTD Global. This opportunity was incredibly beneficial for my professional learning. As Program Manager, I gained more project management experience, worked with larger organizations, especially non-profit organizations, and learned more about integral aspects of operations, including accounting, billing, forecasting, and customer success management. I am grateful for all I learned at LTD Global and the opportunity to contribute to a team. In August of this year, I had the opportunity to return to school - this time for an online Master of Arts in Organizational Development and Leadership with Fieldin...