Operate Well with Marissa Mosunich

I recently had the opportunity to work with the founder of a medium-sized manufacturing company who sought to establish a set of Standard Operating Procedures (SOPs) for their company. With studies from an Organizational Change course fresh on my mind, I dove back into the familiar task of documenting processes, but this time through a new lens: a Change Leadership lens.  As part of the discovery process, the client and I had preliminary discussions to identify the challenges  and  successes  in the current manufacturing operations at their company. Through these discussions, we identified the next best steps for the project. Clearly, Standard Operating Procedures  were still needed, but it was also clear that we needed to spend some time streamlining and making decisions about their data management process before proceeding.  Alongside the founder, I got to sit down with the two employees that were most involved in this process to see what worked best for them. Their perspectives prov